Finance Manager - AutoNation Toyota South Austin

AutoNation • Austin, TX

3d

About The Position

The Finance Manager (F&I Manager) works in AutoNation’s no-haggle sales environment to make credit decisions, submit deals to lenders for approval, and help bridge disconnects in the vehicle sales process. The role identifies suitable finance and insurance products for customers and supports them throughout the financing process.

The Finance Manager welcomes customers and transitions them from Sales to Finance, determines their financing needs and payment options through consultative interviews, and presents a transparent menu of pricing, financing options, and products. The position also processes finance transactions in compliance with applicable laws and company policies, follows up to ensure customer satisfaction, develops customer relationships and referrals, and works toward targeted sales goals.

AutoNation describes itself as a large automotive retailer with dealerships nationwide. Its offerings include new and used vehicles, customer financing, parts, maintenance, and repair services. The company also highlights its DRV PNK fundraising efforts and commitment to an inclusive workplace.

Requirements

• High school diploma or equivalent.
• Ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.

Nice To Haves

• Prior sales experience is preferred but not required.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during the vehicle purchase process.
• Work directly with employees and customers to develop relationships.
• Determine customer financing needs and payment options through a consultative interview process.
• Present customers with a transparent pricing menu detailing financing options and products.
• Process finance transactions and ensure compliance with state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers and create a base of referrals.
• Set and achieve targeted sales goals.
• Develop superior product knowledge to effectively assist customers.
• Handle administrative processes in a timely manner and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED