Finance & Insurance Operations Coordinator

MarineMax • Naples, FL

1d

About The Position

The F&I Operations Coordinator is responsible for providing operational and administrative support to the company’s Finance and Insurance Department. This position will provide a high degree of internal and external customer satisfaction and requires superior communication, organization, attention to detail and time management skills. The ideal candidate will exhibit excellent communication skills, a strong commitment to the MarineMax mission, and a passion for working in a dynamic, customer-focused, and results-oriented team environment.

Requirements

• Superior communication skills
• Strong organization skills
• Attention to detail
• Time management skills
• Commitment to the MarineMax mission
• Passion for working in a dynamic, customer-focused, and results-oriented team environment

Responsibilities

• Provide operational and administrative support to the F&I Department, ensuring compliance with all company policies, state, and federal regulations.
• Manage and provide support for all F&I-related software programs to ensure smooth operations.
• Oversee and maintain the F&I compliance program across all retail locations, ensuring adherence to company standards.
• Handle administrative tasks between business partners and the F&I Department as needed.
• Collaborate with lender partners and the Business Manager team to resolve aged title and chargeback issues in a timely manner.
• Coordinate necessary setup tasks to support dealership acquisitions and closures.
• Assist with onboarding new team members, setting up systems access, and coordinating training as directed.
• Prepare, update, and maintain various operational documents and reports.
• Assist with the creation and editing of presentations, spreadsheets, and correspondence.
• Provide support for boat shows, sales events, off-site promotions, and other events as needed.
• Maintain a professional and service-oriented demeanor in all interactions with customers, team members, and business partners.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed