Finance & Insurance Manager

Toyota of Greensboro•Greensboro, NC

4d•Onsite

About The Position

The High-Producing Toyota Finance & Insurance (F&I) Manager is responsible for driving dealership revenue by presenting menu-based financial and aftermarket protection products to customers. Operating in a high-volume Toyota dealership setting, this role ensures fast contract execution, maximizes back-end gross profit per unit (PVR), Strong VSC penetration and secures bank approvals while maintaining full legal compliance and high Customer Satisfaction Index (CSI) scores.

Requirements

2–5+ years of proven success as an F&I Manager in a high-volume retail automotive environment, producing well above average PVR (Per Vehicle Retail) benchmarks.
Demonstrated ability to consistently achieve target product penetration rates (e.g., service contract, GAP) and backend gross averages.
Hands-on expertise with dealership DMS platforms (Reynolds & Reynolds/Docupad), electronic menu systems (Darwin), and dealer portal systems (RouteOne).
Comprehensive understanding of credit scoring, lender guidelines, extended warranties, and vehicle titling requirements.

Responsibilities

Utilize structured 100% menu presentation techniques to offer vehicle service contracts (VSC), GAP protection, tire & wheel protection, key replacement, and environmental protection packages.
Cultivate strong relationships with Southeast Toyota Financial Services (SETF) and prime/non-prime lenders. Structure finance deals to secure rapid loan approvals with favorable terms.
Ensure 100% accuracy on all financial documentation, trade titles, credit applications, and state/federal disclosures to keep Contracts in Transit (CIT) under dealership target windows (typically under 3 days).
Maintain strict compliance with federal, state, and local automotive regulations (including Red Flags Rule, OFAC, Truth in Lending/TILA, and Safeguards Rule).
Partner seamlessly with Sales Managers and Sales Consultants to deliver a smooth transition from sales desking to the F&I office, maintaining exceptional CSI scores.