Staffing - Finance Coordinator III

This position•Charlotte, NC

11h•Hybrid

About The Position

The Finance Coordinator III manages disputes and deductions to optimize cash flow and profitability for Corning Optical Communications (COC). The role collaborates with Shared Services, Finance, Customers, Manufacturing, Sales, and Customer Operations. It is a hybrid position based in Charlotte and starts onsite for training. The role leads chargeback processes and collections for disputed accounts, resolves disputes promptly, and supports sales objectives while minimizing bad debt and P5 losses. The coordinator also supports improvements to systems and reporting tools, enforces dispute and deduction policies, and participates in projects involving chargebacks, invoicing, and order-processing system enhancements.

Requirements

Associate degree.
Five years of experience in Finance, Accounts Receivable, and Corporate Collections.
Recent SAP experience, in the current or a recent job.
Intermediate-to-advanced Excel skills, including building spreadsheets and using formulas, VLOOKUP, and pivot tables.
Experience with large-volume collections, in terms of both dollar amounts and business size.
Proficiency with SAP, Microsoft Office, Windows, and SharePoint.
Ability to represent Corning Optical Communications professionally, including under pressure.
Adaptability in a dynamic, fast-changing environment.
Strong customer focus and commitment to quality.
Excellent verbal and written communication skills.
Analytical mindset and strong problem-solving abilities.
Effective time management and prioritization skills.
Collaborative team-player approach and leadership potential.

Nice To Haves

Bachelor’s degree.
Ten years of experience in Finance, Accounts Receivable, or Corporate Collections.
Process automation experience or curiosity about process automation; candidates with implementation experience should be prepared to discuss examples.

Responsibilities

Analyze root causes of chargebacks and invoicing errors, and escalate issues to prevent recurrence.
Notify customers of invalid chargebacks and initiate recovery actions; communicate significant issues to Sales and Customer Operations.
Lead collections for disputed accounts and meet performance targets set by leadership.
Drive continuous improvement in systems and reporting tools.
Enforce dispute and deduction policies to safeguard company assets.
Participate in projects related to chargebacks, invoicing, and order-processing system enhancements.
Lead the chargeback process to support sales objectives, resolve disputes promptly, and minimize bad debt and P5 losses.
Keep the Supervisor informed of ongoing issues and request credit/debit memos promptly to maintain clean receivables.
Take a forward-thinking, proactive approach to problem-solving.
Maintain current documentation for all assigned controlled documents.