Finance Contracts Analyst

PointClickCare•Mississauga, ON

9d•CA$64,000 - CA$71,000•Hybrid

About The Position

At PointClickCare, the Finance Contracts Analyst plays a critical role in ensuring accurate, compliant, and efficient billing and revenue operations. This position is responsible for reviewing customer contracts and financial agreements, validating pricing and terms, and translating contractual requirements into accurate billing and financial outputs. The role partners closely with cross-functional teams across Finance, Sales, Customer Success, and Revenue Operations to resolve discrepancies, support revenue integrity, and improve financial processes. Success in this role requires strong analytical capabilities, meticulous attention to detail, and the ability to communicate complex financial information clearly to both technical and non-technical stakeholders. PointClickCare is a leading health tech company that is founder-led and privately held, empowering employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, their platform serves over 30,000 provider organizations. They reinvest a significant percentage of revenue back into research and development. PointClickCare is recognized by Forbes as a top private cloud company and is one of Canada's Most Admired Corporate Cultures, offering flexibility, growth opportunities, and meaningful work. Employees are empowered to be architects of a smarter healthcare future, accelerated by AI, to create meaningful and lasting change. AI tools are integrated into daily workflows to enhance collaboration, improve outcomes, and maximize impact. PointClickCare's hiring practices uncover AI expertise, and they continue to invest in training and development to nurture innovation.

Requirements

2-5 years’ experience in billing, financial analysis, subscription management, or similar fields
Strong computer ability in a Windows environment, with Microsoft Office (Word, Excel and Outlook)
Ability to work with large volumes of complex data across multiple systems (i.e. Tableau, JIRA, and Excel Reporting)
AI Fluency and/or use of M365 Copilot

Nice To Haves

Bachelor’s degree in accounting or finance
Experience with NetSuite, and Salesforce.

Responsibilities

Review and analyze customer contracts, amendments, and pricing arrangements to ensure billing and revenue accuracy in accordance with contractual terms.
Prepare and reconcile billing data, subscription activity, and supporting documentation for monthly billing and revenue processes.
Validate rates, discounts, terms, and special conditions across both simple and complex contract structures.
Identify variances, discrepancies, and potential revenue leakage, and collaborate with internal teams to investigate and resolve issues.
Partner with Customer Success, Sales, and Accounts Receivable teams to support customer inquiries, disputes, and contract interpretation.
Support credit and adjustment requests by performing detailed analyses and reconciliations in alignment with established policies.
Contribute to process documentation, standardization, and continuous improvement initiatives, including workflow enhancements and automation opportunities.
Participate in system testing, data quality initiatives, and cross functional projects that improve billing accuracy and operational efficiency.