Finance Cage Lead Cashier

Wildhorse Resort & Casino•Pendleton, OR

8d•Onsite

About The Position

Oversee operations of the Cage and supervise cashiers on an assigned shift. Responsible for all cash flow on shift. In the Supervisor's absence, assume responsibility for the shift. This role promotes WRC Quality Service Standards: SAFETY, INTEGRITY, COURTESY, TEAM, and SHOW.

Requirements

One (1) year of Gaming cashier/vault experience.
Demonstrate strong employment history of work ethics and accountability.
10-key proficient by touch.
High School Diploma or GED or Ten (10) years of experience.
Need to stand and/or walk for long periods in a smoke-filled, noisy environment; perform a repetitive motion with wrists, hands, and fingers; bend, lift, and maneuver up to 25 lbs.
Effective communication skills - verbally provide instruction, respond to questions, and have exceptional interpersonal skills and abilities.
Exhibit a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
Requires a High-Security Gaming License clearance.
Must be at least 21 years of age.

Nice To Haves

Three (3) months of supervisory experience.

Responsibilities

Ensure customer satisfaction and casino play through prompt, efficient, and friendly cash cage service.
Assist in the supervision of staff including hiring, scheduling, leave approval, performance evaluations, counseling, time-clock training, operational orientation, and staff development.
Promote effective communication with supervisors, co-workers, and subordinates through regular staff meetings, co-worker/management/supervisor team meetings, and other forms of communication.
Implement all Cage/Vault procedures and internal controls as set forth by management.
Perform Cage/Vault cashier functions as staff needs require.
Responsible for all cash and documents turned into and leaving the Cage on shift.
Comply with regulatory laws, Employee Handbook, department policy, and procedures, safety codes, Title 31, etc.
Monitor slot paper rolls and replenish them according to procedural standards.
Accept call-ins and perform schedule adjustments.
Assist with slot accounting system ticket discrepancy.
Monitor key control within the Cage/Vault.
Keep the Supervisor and Cage Manager advised of any variances/inequities.
Assist Cage Supervisor with cashiers’ overages/shortages.
Promote a clean, safe, and healthy work environment for employees and guests. Promptly reports all concerns to Supervisor.
Participate and attend designated meetings, training, activities, etc., as directed.
Ensure the operation of equipment, tools, and materials are handled safely.
Promote internal guest service standards through courteous and respectful behavior.
Other duties as assigned.