Finance Assistant, Department of Public Works

Town of Needham • Needham, MA

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About The Position

The Town of Needham’s Department of Public Works is hiring a full-time Finance Assistant. Under the supervision of the Director of Administration for Public Services, this position serves as the primary staff member for water and sewer billing operations. The schedule is 37.5 hours per week: Monday, Wednesday, and Thursday from 8:00 a.m. to 5:00 p.m.; Tuesday from 8:00 a.m. to 6:00 p.m.; and Friday from 8:00 a.m. to 12:30 p.m.

Requirements

• Extensive technical or specialized training, such as that acquired through an associate’s degree or two years of technical or business school, or an equivalent combination of education, training, certification, and experience.
• Four to six years of experience in finance, billing, or a related field.

Nice To Haves

• Experience with water and sewer billing.

Responsibilities

• Serve as the primary staff member for water and sewer billing operations.
• Respond to inquiries about water and sewer billing, water quality, sewer and storm drainage, and other public works services, including roads, snow removal, tree maintenance, solid waste, and recycling.
• Establish new water and sewer accounts, enter meter-reading data, estimate account usage, and identify abnormal consumption levels.
• Process billing adjustments and abatements; update account records, calculate retroactive refunds, and run and review exception reports to ensure billing accuracy.
• Prepare final water and sewer bills upon termination of service.
• Assist large-volume customers with multiple accounts in reviewing and appropriately allocating water and sewer charges.
• Coordinate meter-reading schedules and appointments for meter repairs and related service needs.
• Maintain accurate records of temporary water meters and associated account information.
• Perform other related water and sewer billing functions as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree