Assistant Director of Public Works - Operations

Colonial Heights, City of•City of Colonial Heights, VA

About The Position

The Assistant Director of Public Works - Operations plans, oversees, and manages infrastructure maintenance and operations activities to align with compliance requirements and service delivery goals for assigned divisions within the Public Works Department. The position supervises supervisors and employees in the Fleet, Streets, and Utilities operational divisions. The role manages maintenance initiatives, asset management, contract services, operational improvements, staffing and work assignments, budgets, capital improvement planning, maintenance priorities, and compliance with applicable requirements. It also supports high-performing teams, provides technical assistance, prepares reports, coordinates emergency responses, and communicates with employees, other departments, contractors, vendors, agencies, and the public. Other duties may be assigned.

Requirements

Bachelor’s degree and at least 10 years of directly related professional and supervisory experience; or a master’s degree and at least 7 years of directly related professional and supervisory experience; or an equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
Valid Virginia driver’s license.
Knowledge of and experience with public works field operations.
Ability to research, analyze, and evaluate service delivery methods and procedures.
Knowledge of and experience with employee supervision principles and practices, including the ability to plan, organize, direct, review, and evaluate the work of supervisors and employees in operational divisions.

Nice To Haves

Direct experience managing and supervising a multifaceted organization with progressive leadership.
Class V (or higher) Virginia Waterworks License.
Virginia Commercial Driver’s License (CDL) Class B.

Responsibilities

Plan, coordinate, implement, and manage maintenance initiatives, asset management, contract services, and operational improvements consistent with departmental policies and City objectives.
Coordinate and supervise subordinate supervisors and employees, including work procedures, schedules, training, instructions, and duties; review time sheets; and oversee assignments and equipment use for divisions.
Review, evaluate, and lead operational improvements and efforts to maintain structure, processes, and standards; evaluate methods and processes for identifying and prioritizing division needs.
Assist the Director of Public Works with division budgets and capital improvement plans, departmental goals, performance measurements, preventive maintenance initiatives, long-range maintenance planning, and departmental processes and procedures.
Evaluate and align maintenance priorities with available funding, the capital improvement plan, and grants; track and monitor applicable budgets and ensure compliance with procurement and payment processing requirements.
Develop, support, and promote high-performing teams, accountability, and proactive solutions; participate in staff selection and work with employees to correct deficiencies in a timely and effective manner.
Provide technical assistance to other departments, contractors, and citizens.
Ensure maintenance programs and operations adhere to applicable federal, state, and local requirements, including safety standards, environmental regulations, and reporting obligations.
Compile data and compose routine and specialized reports.
Coordinate and supervise division responses during emergencies, including accidents, infrastructure failures, severe weather, and natural disasters.
Communicate with supervisors, employees, other departments, contractors, vendors, outside agencies, and the public; attend meetings as required.
Respond to citizen questions and inquiries, provide information to the public, investigate complaints, and recommend corrective action to resolve complaints.
Address public and professional inquiries.
Perform other duties as assigned.