Temp File Scanner

Asbury Automotive Group•Catonsville, MD

About The Position

As a Document Scanner, you will help the business and its team members and customers by supporting the service department's document and payment processes. The role scans repair orders, invoices, and warranty claims; prints estimates and invoices; accepts payments; and records payments and closes repair orders in the computer system. It also involves calculating materials and repair charges and taxes, understanding warranties, answering service calls as needed, and helping maintain the customer waiting area. Other duties may be determined by management.

Requirements

  • Strong interpersonal and communication skills.
  • Strong organizational skills and attention to detail.
  • A high school diploma.
  • Ability to provide great customer service and demonstrate strong phone skills.
  • Ability to learn new software programs to input and retrieve information.
  • Must pass pre-employment background and drug screens.

Nice To Haves

  • Previous administrative work.

Responsibilities

  • Scan all repair orders, invoices, and warranty claims.
  • Print estimates and invoices and accept payment for completed service work.
  • Record payments and close repair orders in the computer system.
  • Calculate materials charges, repair charges, and taxes, and understand warranties.
  • Answer incoming service calls as needed.
  • Help maintain the appearance of the customer waiting area.
  • Perform other duties as determined by management.

Benefits

  • Weekly pay of $15–$17 per hour.
  • Paid holidays and paid time off.
  • Paid training.
  • Stock awards for eligible management and front-line team members.
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
  • Up to 12 weeks of paid pregnancy leave (disability leave).
  • Paid parental leave.
  • Health savings and flexible spending accounts.
  • Short-term and long-term disability plans.
  • Whole life and term life insurance.
  • 401(k) with company match.
  • Pet insurance.
  • Digital career path tool and continuous training through the internal learning management system.
  • Professional growth and development opportunities.
  • Technician student loan relief resources.
  • Employee assistance program.
  • Employee discounts on parts and service repairs.
  • Scholarship awards.
  • Community service initiatives, including paid volunteer hours.
  • Employee referral program with bonus opportunities.
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