File Clerk (OA)
About The Position
The File Clerk (OA) works in the Health Information Management section at the Clement J. Zablocki VA Medical Center in Milwaukee, Wisconsin. The position maintains, preserves, and secures records and supports direct and indirect patient care by ensuring health documents are received and scanned accurately and promptly. The role also performs other Scanning Unit support tasks. The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. Telework is not available, and the position is not virtual. Relocation, recruitment, and critical skills incentives are not authorized; permanent change of station is also not authorized.
Requirements
- Be a U.S. citizen.
- Type at least 40 words per minute.
- Meet the GS-4 qualification requirement through one year of general experience, or at least two years of education above high school, or an equivalent combination of post-high-school education and experience.
- General experience must be progressively responsible clerical, office, or other work demonstrating the ability to acquire the knowledge and skills needed for the position.
- Submit transcripts if using education to qualify.
- Complete the required application steps, questionnaire, and online assessment.
- Meet the stated physical demands, with accommodation or workplace adjustment where applicable.
- Complete a background/security investigation and the online onboarding process.
- Participate in the seasonal influenza vaccination program.
- Serve a one-year probationary period or two-year trial period.
Responsibilities
- Receive, index, scan, destroy, and transfer health and administrative information for the Patient Records Section.
- Validate that required health and administrative information is integrated into the Computerized Patient Record System (CPRS).
- Complete the daily scanning process, including indexing and scanning.
- Track and retrieve medical records charged out in the Records Tracking System for more than 10 days, and perform follow-up activities.
- Assist the supervisor with creating and retiring Consolidated Health Records (CHR) to the VA Record Center and Vault (VARC&V).
- Arrange records for storage, reference, scheduled retirement, and retrieval.
- Answer telephone calls and requests from Medical Center staff.
Benefits
- Federal employee benefits package; specific benefits depend on position eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
