About The Position

The Field Utility Coordinator II is an advanced position performing field and administrative work in support of utility location, dead-end main flushing, the fire hydrant program, wastewater response, and/or water leak response within Distribution & Collection Operations. Depending on assignment and business needs, the employee supports one or more of these areas. The role evaluates priorities and coordinates operational assignments while minimizing disruption to utility service. It responds to maintenance and construction activities in routine and crisis situations and maintains effective communication with internal and external customers, contractors, and governmental agencies. The position receives general supervision and has an automatic progression plan: after five years of continuous experience as a Field Utility Coordinator II with SAWS, the employee automatically advances to Senior Field Utility Coordinator. For the Utility Coordinator specialty, the role manages activities during routine and emergency situations, accurately locates underground utilities, coordinates and oversees utility locates with external agencies, aligns asset locations with contractor work assignments, and conducts on-site inspections for completeness and compliance with standards and specifications. The position is based at the Eastside Service Center, 3930 E. Houston St., San Antonio, TX 78220. Work takes place indoors and outdoors and may involve inclement weather and various operational hazards. The employee operates a company vehicle daily. Depending on assignment, work may include schedules outside regular hours, including days, nights, weekends, holidays, and rotating shifts.

Requirements

  • High school diploma or GED.
  • Three years of experience in construction, water, wastewater, or a similar work environment.
  • Valid Class C Texas Driver’s License.
  • Obtain a TCEQ Class C Water Distribution Operator License within 24 months of hire, or a TCEQ Class II Wastewater Collection Operator License within 24 months of hire, depending on area of assignment.
  • Ability to report to work on time, maintain good attendance, and work all designated schedules.
  • Basic knowledge of fire hydrants and how they are operated and maintained.
  • Knowledge of principles, practices, methods, and materials used in utility maintenance and/or construction.
  • Knowledge of and ability to interpret and apply applicable local ordinances, codes, and regulations related to construction within the right-of-way.
  • Knowledge of safe work and vehicle operation practices and procedures.
  • Skill in operating a personal computer and using job-related software, systems, and specialty equipment.
  • Skill in planning and coordinating work assignments.
  • Ability to read and interpret utility maps, including GIS and block maps.
  • Ability to perform basic mathematical calculations.
  • Ability to compile, organize, and maintain accurate and complete records and files.
  • Ability to establish and maintain effective working relationships with internal and external customers, contractors, and governmental agencies.
  • Ability to communicate effectively verbally and in writing.
  • Ability to lift and carry up to 50 pounds occasionally and perform the listed physical activities required for the job.

Nice To Haves

  • TCEQ Class III Wastewater Collection Operator License.

Responsibilities

  • Facilitate interdepartmental teamwork and communicate regularly with management.
  • Promote and practice a safe working environment for internal and external customers.
  • Forecast and secure resources needed within the assigned area.
  • Update work orders and service requests in the INFOR computerized maintenance management system with findings, resource usage, and completion status; create follow-up work orders for other groups when needed.
  • Use GIS, block maps, and/or as-built drawings in daily assignments.
  • Organize, clean, and maintain the vehicle, tools, and equipment, and stock the vehicle with necessary tools and supplies.
  • Assist customers by answering general questions and providing appropriate information, as needed.
  • Respond to and manage activities during routine and emergency situations to optimize field-work efficiency and effectiveness.
  • Accurately locate underground utilities for internal departments and external customers to prevent damage to SAWS assets.
  • Work with external agencies to schedule and oversee utility locates for maintenance and construction projects.
  • Coordinate underground asset locations with contractor work assignments and ensure communication and adherence to SAWS Locates policies.
  • Conduct on-site inspections to confirm completeness and compliance with established standards and specifications.
  • Perform other duties as assigned.
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