Field Training Officer

Securitas•San Antonio, TX

1d•Onsite

About The Position

The Field Training Officer (FTO) serves as the principal training resource for a datacenter campus or metro location. In addition to providing training, job functions may include problem resolution, service enhancement, and process improvement as it pertains to safety and training. The field training officer reports directly to the Field Training Manager (FTM), and will work closely with other sites, regional, and headquarter leadership. This position will have no direct reports but will work closely with campus leadership to assess employees, site, and campus needs.

Requirements

Associate’s degree and 2 or more years of experience in the security industry and/or business management.
2 years of training experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
Strong proficiency in Microsoft Office Suite, PowerPoint, Word, SharePoint, and Excel is required.
Must possess reliable communication and transportation.
Must possess the legal right to work in the job location.
A valid driver’s license or access to reliable means of transportation is required.
A valid passport or the ability to obtain a passport immediately is essential.
Must be able to maintain professionalism and composure in urgent or high-pressure situations and handle sensitive or confidential information responsibly.

Nice To Haves

Experience in data centers and training development preferred.

Responsibilities

Support and serve as the primary point of contact for onboarding and sustainment training.
Train and certify new security personnel, asking for assistance from Administrative Officers (AOs) with on-the-job (OTJ) tasks related to new security personnel as needed.
Perform ongoing training and evaluation for security personnel to maintain a high security standard for all officers.
Track various training (production, sustainment, new site starts, and other performance and role related training gaps as identified by the site leadership team) completion for all security personnel.
Prioritize safety awareness among the campus team and champion safety initiatives developed at the global and regional program level.
Coordinate with local leadership and the PMO training team to develop site plans and roll out trainings.
Recommend onboarding and training schedules in accordance with training needs for security staff to the Field Training Manager, Branch, site and campus security managers.
Conduct recurring training audits and prepare and submit critical and confidential information to campus site leadership.
Maintain required training and safety documentation, ensuring accuracy in accordance with established policies and procedures.
Provide feedback on competence, compliance, and morale to campus site leadership.
Identify security shortfalls and offer suggestions for improving the security program.
Evaluate and escalate potential safety issues within the facility to the site security leadership.