Field Technology and Infrastructure Technician

Pipestone•Pipestone, MN

11d

About The Position

PIPESTONE is hiring a Field Technology and Infrastructure Technician based in Pipestone, Minnesota. The role supports technology systems across offices, feed mills, and pig farms throughout the Midwest, responding to IT support requests and helping keep systems running efficiently. The technician installs, configures, upgrades, maintains, and troubleshoots hardware and software, network infrastructure, and related equipment. The position involves remote diagnostics and preventative maintenance as well as travel to multiple locations to provide on-site technical support. The work environment includes agricultural offices and bio-secure facilities. PIPESTONE describes its culture as collaborative and growth-focused and grounded in its core values.

Requirements

Working knowledge of Windows-based computer systems in a business environment.
Understanding of computer hardware and networking fundamentals.
Strong troubleshooting, communication, organization, and time-management skills.
Knowledge of internet security and data privacy principles.

Nice To Haves

Experience with help desk or ticketing systems.
CompTIA A+, Microsoft certifications, or related credentials.
A degree in Computer Science or a related field; not required.
Bilingual English/Spanish skills; not required.

Responsibilities

Respond to IT support requests and troubleshoot technical issues.
Support network infrastructure, firewalls, backup systems, security cameras, and other IT equipment.
Install and configure computers, printers, mobile devices, access points, and related hardware.
Use remote monitoring and management tools for diagnostics, troubleshooting, and preventative maintenance.
Install, upgrade, and maintain hardware and software across multiple locations.
Travel to offices, feed mills, and farm sites throughout the Midwest to provide on-site technical support.