Field Technician

Vancer•Sioux City, IA

12d

About The Position

The RION Equipment Field Technician diagnoses, repairs, and performs scheduled preventive maintenance on a variety of RION Equipment models. The role delivers service at customer sites or in the field to support high levels of customer satisfaction. Technicians prepare for daily operations, use and maintain tools, safely operate a service van, document work, and follow company safety and service policies. The role also includes mentoring apprentice mechanics, ongoing training, customer service, and parts handling.

Requirements

Maintain a valid driver’s license; driving is essential.

Responsibilities

Interpret electrical and hydraulic schematics.
Diagnose and repair electrical, hydraulic, mechanical, LP, steering, transmission, and engine systems.
Perform tune-ups and preventive maintenance independently.
Troubleshoot complex electrical systems on IC and electric trucks.
Prepare for daily operations by reviewing schedules and checking tools and supplies.
Use and maintain special and standard tools properly.
Verify warranties and manage core and remanufactured part returns.
Conduct failure analysis across equipment systems.
Safely operate a service van for field work and follow safety protocols.
Mentor apprentice mechanics through hands-on training.
Deliver excellent customer service and follow company policies.
Identify, order, and return parts accurately.
Complete required documentation and reports daily.
Provide repair quotes and reference flat-rate pricing.
Assist with parts handling and cleaning as needed.
Participate in ongoing training to stay current on equipment.
Perform hydraulic cylinder tests and safety checks.
Maintain a clean work area in accordance with safety and contamination standards.