Field Technician - Houston, TX - Pumps

Opifex-Synergy • Houston, TX

20h • Onsite

About The Position

The Field Technician manages on-site installation, repair, maintenance, and testing of equipment, diagnosing technical problems and determining appropriate solutions. The role provides service and customer support during field visits and dispatches, helping deliver customer-focused de-watering and fluid transfer solutions. Work takes place at construction sites, equipment yards, transportation routes, and in the shop, with travel to job sites, vendors, and training classes or seminars. The position requires flexibility as job-site conditions and priorities change, and may involve on-call coverage for nights and weekends.

Requirements

• Extensive knowledge of diesel engines and construction equipment.
• Proven field service experience.
• Ability to troubleshoot, test, repair, and service technical equipment.
• Must have own tools.
• Valid driver's license and acceptable driving record.
• Ability to work flexible shifts, including nights and weekends for on-call coverage as needed.
• Military service may be considered in lieu of education or certification experience, as applicable.
• Must satisfactorily complete a background check and drug screening as a condition of employment.
• Ability to meet the physical demands of the role, including frequent handling of tools and equipment weighing 50 pounds or more, work on uneven terrain and at heights, and safe operation of commercial vehicles.

Responsibilities

• Troubleshoot, diagnose, repair, recondition, and adjust equipment at job sites or in the shop, and complete required paperwork.
• Perform routine equipment cleanup and upkeep, safety reviews, and pre-delivery inspections.
• Manage on-site equipment installation, maintenance, and testing, and produce timely, detailed service reports.
• Participate in training programs directed by the Service Manager.
• Report shop tools, equipment, or vehicles that are unsafe or not in serviceable condition, and maintain tools in good working order in accordance with MSHA and OSHA regulations.
• Complete basic computer tasks, including work orders, parts lookup, and email communications.
• Provide service and customer support during field visits and dispatches; communicate with coworkers and customers to deliver high-quality equipment and meet customer expectations.
• Understand customer requirements, make appropriate recommendations, and build positive customer relationships.
• Coordinate workflow with the schedule, follow company field procedures and protocols, and operate vehicles safely using field automation systems.
• Cooperate with the technical team, share information across the organization, and demonstrate teamwork.
• Travel to locations for training classes and seminars, drive to vendors to acquire parts, and drive to job sites as needed.
• Complete other duties and activities as business needs and organizational objectives evolve.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account (HSA) with company contributions.
• 401(k) and Roth retirement plans with company matching.
• Generous paid time off and company-paid holidays.
• Company-paid wellness, Employee Assistance, and discount programs.
• Annual boot/PPE allowance.
• Career development and company-paid training.
• Depending on the role, benefits may include tool reimbursement, safety bonuses, profit sharing, and/or commission-earning opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed