Field Technician
About The Position
Field Technicians visit customers’ homes to troubleshoot and solve problems, install and service DISH equipment and smart home products, and introduce customers to smart home technology. They educate customers on using their technology and offer additional services when helpful. Technicians work independently while staying connected with the team, maintain a clean work area, and deliver a professional customer experience. The company provides paid, step-by-step training in installation and service, smart home technology, and best practices developed by experienced technicians.
Requirements
- Valid driver’s license and ability to drive a company vehicle to customer sites and regional offices.
- Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
- Ability to climb ladders up to 40 feet.
- Ability to lift up to 70 pounds.
- Must meet and maintain a 335-pound weight limit.
- Customer focus and ability to build trust and create a great experience.
- Problem-solving ability to address varied challenges on the spot.
- Determination to work in tight spaces and all kinds of weather.
- Adaptability to handle changes and unexpected tasks.
- Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.
Responsibilities
- Visit customers’ homes to solve problems and introduce them to smart home technology.
- Install and service DISH equipment and smart home products in customers’ homes.
- Teach customers how to use their technology and offer additional services when helpful.
- Keep the work area clean and maintain a professional attitude.
- Work independently while staying connected with the team.
Benefits
- Paid training
- Paid time off
- Medical, dental, vision, and life insurance packages
- Health Savings Account (HSA)
- 401(k) with company match
- Employee Stock Purchasing Program
- Tuition reimbursement
- Complimentary DISH TV service
- Discounts on Sling TV and Boost Mobile plans
- Company-provided van, tools, and uniforms
- Bonus potential and AwardPerqs redeemable for travel, electronics, and more
- Career growth and promotion opportunities
- Automatic promotion after six months with a $1-per-hour raise; additional performance-based promotions with 5–10% pay increases
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
