Field Technician

Hypertec•Atlanta, GA

76d•Onsite

About The Position

Hypertec is seeking Field Technicians to join their team. This role involves performing hardware installation projects and related technical tasks in accordance with assigned work orders, project requirements, and company standards. The technician will install, configure, modify, maintain, troubleshoot, and remove equipment based on project needs, according to technical specifications and project directives. Key activities include onsite installation, calibration, testing, repair, maintenance, and system verification. The role requires interpreting technical documentation, diagnosing equipment malfunctions, and coordinating effectively with various stakeholders. The technician will also be responsible for completing accurate documentation, ensuring tools and equipment are maintained, and adhering to safety regulations. Identifying and reporting non-standard conditions, maintaining a clean work environment, and meeting project schedules and travel requirements are also essential. The position involves travel to customer and project sites as required and timely completion of administrative tasks related to travel.

Requirements

Previous Field Service Technician experience
3 years of experience as a Field Technician or similar position in installation and maintenance of multidisciplinary products (hardware and software)
Ability and knowledge to use power and hand tools, i.e., using a voltmeter, cable testers
Professional written & oral English communication skills (listening, speaking, and writing)
Availability and authorization to travel frequently within the state and/or out of the state is required

Responsibilities

Perform hardware installation projects and related technical tasks in accordance with assigned work orders, project requirements, and company standards.
Install, configure, modify, maintain, troubleshoot, and remove equipment based on project needs, according to technical specifications and project directives.
Perform onsite installation, calibration, testing, repair, maintenance, and system verification activities.
Read, interpret, and apply technical documentation, schematics, diagrams, manuals, and installation instructions.
Diagnose equipment malfunctions, technical issues, and installation challenges, and implement appropriate corrective actions or escalate issues as needed.
Coordinate and communicate effectively with onsite personnel, project teams, customers, contractors, and internal departments throughout project execution.
Maintain professional and positive working relationships with customers, vendors, coworkers, and project stakeholders.
Participate in project planning, pre-production, safety, operational, team and training meetings as required.
Complete accurate and timely service documentation, installation records, reports, expense submissions, and other required administrative tasks.
Ensure tools, equipment, materials, and resources necessary to complete assigned work are available, operational, and properly maintained.
Perform work in accordance with company procedures, customer requirements, quality standards, and safety regulations.
Identify, document, and report non-standard conditions, safety concerns, delays, equipment issues, or project risks to management.
Maintain a clean, safe, and organized work environment before, during, and after installations.
Meet project schedules, deadlines, travel requirements, and assigned work commitments.
Travel to customer and project sites as required to support installation, maintenance, and service operations.
Timely completion of expense reports, receipt documentation, and other travel-related administrative requirements.
Perform other related duties and responsibilities as assigned to support business operations.