Field Technician

EchoStar•Sarasota, FL

15d

About The Position

Field Technicians visit customers’ homes to solve problems and introduce customers to smart home technology. They install and service DISH equipment and smart home products, teach customers how to use their technology, and offer additional services when helpful. Technicians keep their work areas clean and maintain a professional attitude while working independently and staying connected with the team. EchoStar provides paid training covering installation and service procedures, smart home technology, customer education, and practices developed by experienced technicians. The role includes a company-provided van, tools, and uniforms. Technicians may have opportunities for promotion and career growth across departments.

Requirements

Valid driver’s license and clean driving record.
Willingness to travel as needed and work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Ability to build trust with customers and create a positive experience.
Problem-solving ability to address a variety of challenges on the spot.
Determination to work in tight spaces and in all kinds of weather.
Adaptability to changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.

Responsibilities

Install and service DISH equipment and smart home products in customers’ homes.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude.
Work independently while staying connected with the team.
Travel as needed to serve customers.

Benefits

Paid training.
Paid time off.
Medical, dental, vision, and life insurance packages.
Health Savings Account (HSA).
401(k) with company match.
Employee Stock Purchasing Program.
Tuition reimbursement.
Complimentary DISH TV service.
Discounts on Sling TV and Boost Mobile plans.
Company-provided van, tools, and uniforms.
Potential bonuses of up to $6,400 in the first year and up to $9,100 annually thereafter.
AwardPerqs for high performers, redeemable for travel, electronics, and more.
Automatic promotion after six months with a $1 per hour raise; additional promotions with 5–10% pay increases based on performance.
Career growth opportunities, including opportunities to move into different departments.