Field Technician - East Coast

GMV • Ny, NY

3d • Onsite

About The Position

If you want to develop your career working hands-on with technology that helps public transit systems operate every day, your place is with us. At GMV, you will join a close, collaborative team backed by an international technology group, working on intelligent transportation solutions used by public transit operators and millions of riders. Our systems include onboard hardware, communications, GPS tracking, passenger information and operational technologies that help make transit work.

Requirements

• 1 to 3 years of technical experience, preferably working with heavy-duty vehicles, electronics or related systems.
• Enjoy hands-on technical work, troubleshooting and working directly with customers.
• A strong sense of ownership, accountability and attention to detail.
• Travel is required, with assignments at customer sites across the country.

Nice To Haves

• Experience or knowledge related to vehicle electrical systems and electronic equipment.
• Experience or knowledge related to installation, configuration, maintenance or troubleshooting of hardware systems.
• Experience or knowledge related to technical documentation and field reporting.
• Experience or knowledge related to working directly with customers, contractors and multidisciplinary technical teams.

Responsibilities

• Conducting site surveys and vehicle inspections to gather the technical information required to prepare installations.
• Installing, configuring, troubleshooting and repairing onboard hardware and integrated systems on transit vehicles.
• Working with vehicle electrical systems, including power sources, fuses, converters and related components.
• Reviewing project documentation and Statements of Work (SOW) and carrying out field activities according to established requirements and procedures.
• Managing travel schedules, field activities and project priorities to complete installations and service work on schedule.
• Coordinating directly with customers regarding vehicle availability, installation activities and basic system training.
• Documenting installations through field reports, photographs, technical observations and other required project records.
• Providing timely project updates and escalating technical issues to Operations, Engineering and Customer Success teams.
• Collaborating with Engineering and Operations to identify, troubleshoot and resolve issues encountered in the field.
• Coordinating with third-party contractors and verifying that installations meet company quality standards.
• Tracking project parts, equipment and materials, and verifying onsite inventory before installation work begins.

Benefits

• $23.00–$27.00 per hour, plus 8% bonus potential.
• Health, dental, vision and voluntary benefits.
• Paid parental leave after one year.
• 401(k) plan with company match.
• The opportunity to work with a specialized team on technology with a direct impact on public transportation.
• A hands-on environment where you can take ownership of your work, solve different technical challenges and continue developing your experience across real-world projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed