Field Technician

MedScope Installation • Centralia, IL

14d • Onsite

About The Position

MedScope, a healthcare company supporting Personal Emergency Response System (PERS) users nationwide, is hiring independent contractor installers to help members remain safe and independent in their homes. This 1099 role is suited to individuals seeking supplemental, low-complexity work. Installers set their availability and capacity in advance, receive assigned jobs, coordinate appointments directly with members or caregivers, and complete work within required service-level timeframes.

The role involves traveling to members’ homes to deliver, set up, and test personal emergency response equipment; explaining device use, features, and maintenance; and troubleshooting installation-related technical issues. Installers document their work in company software, coordinate with member support and installer coordinators, and obtain required signatures through DocuSign. Compensation is per trip, based on one-way mileage, and is paid regardless of whether the installation is completed. The listed rates are $32 for 0–25 miles, $48.50 for 25.1–40 miles, $72.00 for 40.1–75 miles, and $90 for 75.1 miles or more.

Requirements

• Have a vehicle and provide valid driver's license, vehicle registration, and auto insurance documentation.
• Be willing to complete background checks and training.
• Have excellent verbal and written communication skills.
• Have a working email address, a smartphone with voicemail, and basic computer skills.
• Have a high school diploma or equivalent.
• Be able to work independently.
• Commit to meeting or exceeding service-level requirements.

Nice To Haves

• Field technician, cable, or alarm installation experience is a plus but not required.

Responsibilities

• Coordinate appointment scheduling directly with clients.
• Deliver, initially set up, and test personal emergency response equipment in clients’ homes.
• Educate clients and caregivers on device usage, features, and maintenance.
• Troubleshoot and resolve technical issues during installation.
• Maintain accurate records of installations, service calls, and client interactions using company software.
• Collaborate with member support and installer coordinators to support members.
• Obtain appropriate signatures via DocuSign on required paperwork during installation appointments.
• Follow safety protocols, regulatory requirements, and company policies during installations.

Benefits

• Paid for every trip, including when installations cannot be completed.
• Most jobs take 15–20 minutes.
• Set availability and capacity; work is assigned accordingly.
• Opportunity to contribute to the safety and wellbeing of members in the community.
• Per-trip compensation based on one-way mileage: $32 for 0–25 miles; $48.50 for 25.1–40 miles; $72.00 for 40.1–75 miles; and $90 for 75.1 miles or more.

What This Job Offers

• Education Level: High school or GED