Field Technician

MedScope Installation • Charlottesville, VA

11d • Onsite

About The Position

MedScope supports Personal Emergency Response System (PERS) users nationwide, helping individuals remain safe and independent in their homes. This is a 1099 independent contractor role suited to people seeking supplemental, low-complexity work. Installers set their availability and capacity in advance, receive assigned jobs, coordinate appointments directly with members or caregivers, and complete work within required service-level timeframes. Compensation is per trip based on one-way mileage, regardless of whether the installation is completed; there is no hourly pay. The posting lists payments of $32 for 0–25 miles, $48.50 for 25.1–40 miles, $72 for 40.1–75 miles, and $90 for 75.1 miles or more.

Requirements

• Must have a vehicle and provide valid driver's license, vehicle registration, and auto insurance documentation.
• Must be willing to complete background checks and training.
• Excellent verbal and written communication skills.
• Working email address, smartphone with voicemail, and basic computer skills.
• High school diploma or equivalent.
• Ability to work independently.
• Commitment to meeting or exceeding service-level requirements.

Nice To Haves

• Field technician, cable, or alarm installation experience is a plus but not required.

Responsibilities

• Coordinate appointment scheduling directly with clients.
• Deliver, initially set up, and test personal emergency response equipment in clients’ homes.
• Educate clients and caregivers on device usage, features, and maintenance.
• Troubleshoot and resolve technical issues during installation.
• Maintain accurate records of installations, service calls, and client interactions using company software.
• Collaborate with member support and installer coordinators to provide support to members.
• Obtain appropriate signatures through DocuSign on required paperwork during installation appointments.
• Follow safety protocols, regulatory requirements, and company policies during installations.
• Complete assigned work within required service-level timeframes.

Benefits

• Paid for every trip, including when installations cannot be completed.
• Most jobs take 15–20 minutes.
• Installers set their availability and capacity, and work is assigned accordingly.
• Opportunity to contribute to the safety and wellbeing of members in the community.

What This Job Offers

• Education Level: High school or GED