Field Technician

TD SYNNEXNew York, NY
Onsite

About The Position

Join TD SYNNEX as a Field Service Technician and play a critical role in keeping our clients’ technology running smoothly. In this hands-on position, you will diagnose, repair, and maintain computer hardware systems across customer locations. This is an excellent opportunity for early-career IT professionals looking to build technical expertise, gain field experience, and grow into advanced engineering or infrastructure roles. To succeed in this role, you must currently reside within a 1-hour commute to Brooklyn, Zip Code 11237.

Requirements

  • 1–2 years of experience in IT support, field services, or hardware repair
  • CompTIA A+, Network+, or equivalent OEM certifications
  • Experience working in customer-facing technical roles
  • Strong working knowledge of: Computer systems and operating systems
  • Networking hardware and cabling standards
  • Servers, data center equipment, and power supplies
  • Ability to diagnose, repair, test, and replace hardware components confidently
  • Valid Driver’s License with a clean driving record
  • Access to a reliable personal vehicle (mileage reimbursed)

Responsibilities

  • Diagnose, troubleshoot, and repair computer hardware and system components in line with manufacturer specifications
  • Replace defective parts and perform hardware installations and upgrades
  • Collect and communicate technical data to support teams for escalations and project planning
  • Follow established service procedures, documentation standards, and daily administrative processes
  • Deliver excellent on-site support and maintain positive client relationships

Benefits

  • Formal programs on leadership and professional development
  • Many on-demand courses
  • Seminars, events, and our global Life Empowerment Assistance Program
  • Onboarding program
  • Internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives
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