Field Technician

EchoStar•Logansport, IN

13d

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, troubleshoot problems, and introduce customers to relevant smart home technology and services. They educate customers on how to use their technology and aim to deliver a world-class customer experience. The role involves working independently while staying connected with the team, maintaining a clean work area, and representing the company professionally. EchoStar provides paid, step-by-step training in installations and service, smart home technology, and best practices developed by experienced technicians. The company describes opportunities for career growth, including an automatic promotion after six months and further performance-based promotions. The position requires driving a company-provided vehicle to customer sites and regional offices, travel as needed, and schedule flexibility that may include evenings, weekends, or holidays.

Requirements

Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential function.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a great customer experience.
Problem-solving ability to address a variety of challenges on the spot.
Determination to work in tight spaces and all kinds of weather.
Adaptability to handle changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test, and an acceptable driving record.

Responsibilities

Visit customers’ homes to install and service DISH equipment and smart home products.
Solve customer problems and introduce customers to smart home technology.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude.
Work independently while staying connected with the team.

Benefits

Paid training.
Paid time off.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance packages.
Health Savings Account (HSA).
401(k) with company match.
Employee Stock Purchasing Program.
Tuition reimbursement.
Complimentary DISH TV service (listed at $114.99 per month).
Discounts on Sling TV and Boost Mobile plans.
Company-provided van, tools, and uniforms.
Performance-based bonuses and AwardPerqs redeemable for travel, electronics, and more.
Career growth opportunities and performance-based pay increases.