Field Technician

EchoStar•Boulder, CO
•Onsite

About The Position

Field Technicians visit customers’ homes to solve problems and introduce them to smart home technology. They install and service DISH equipment and smart home products, teach customers how to use their technology, and offer additional services when helpful. Technicians keep their work areas clean and maintain a professional attitude while working independently and staying connected with the team. EchoStar provides paid training in installation and service procedures, smart home technology, and practices developed by experienced technicians. The role includes a company-provided van, tools, and uniforms. Compensation is $25.25 per hour; compensation may reflect a combination of hourly pay and location pay differential.

Requirements

  • Valid driver’s license and clean driving record.
  • Ability and willingness to climb ladders up to 40 feet.
  • Ability to lift up to 70 pounds.
  • Must meet and maintain a 335-pound weight limit.
  • Customer focus and ability to build trust and create a positive customer experience.
  • Problem-solving ability to address varied challenges on the spot.
  • Determination to work in tight spaces and all kinds of weather.
  • Adaptability to changes and unexpected tasks.
  • Willingness to travel as needed and work shifts that may include evenings, weekends, or holidays.
  • Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.

Responsibilities

  • Visit customers’ homes to solve problems and introduce them to smart home technology.
  • Install and service DISH equipment and smart home products.
  • Teach customers how to use their technology and offer additional services when helpful.
  • Keep a clean work area and maintain a professional attitude.
  • Work independently while staying connected with the team.
  • Travel as needed to serve customers.

Benefits

  • Paid training
  • Time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Health Savings Account (HSA)
  • 401(k) with company match
  • Employee Stock Purchasing Program
  • Tuition reimbursement
  • Complimentary DISH TV
  • Discounts on Sling TV
  • Discounts on Boost Mobile plans
  • Company-provided van, tools, and uniforms
  • Performance-based bonus potential
  • AwardPerqs redeemable for travel, electronics, and more
  • Automatic promotion after six months with a $1/hour raise and further promotion opportunities with 5–10% pay increases based on performance
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