Field Technician

EchoStar•Silverthorne, CO
•Onsite

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, solve problems, and introduce customers to smart home technology. They educate customers on how to use their technology and offer additional services when helpful. The role involves working independently while staying connected with the team, maintaining a clean work area, and presenting a professional attitude. EchoStar provides paid, step-by-step training in installation and service, smart home technology, and practices developed by experienced technicians. The role offers career advancement opportunities, including an automatic promotion after six months and further promotions based on performance.

Requirements

  • Valid driver’s license and an acceptable driving record.
  • Willingness to travel as needed and work shifts that may include evenings, weekends, or holidays.
  • Ability to climb ladders up to 40 feet.
  • Ability to lift up to 70 pounds.
  • Must meet and maintain a 335-pound weight limit.
  • Ability to build customer trust and provide a great experience.
  • Problem-solving ability to address a variety of challenges on the spot.
  • Determination to work in tight spaces and all kinds of weather.
  • Adaptability to changes and unexpected tasks.
  • Successful completion of a pre-employment screen, including a drug test.

Responsibilities

  • Visit customers’ homes to install and service DISH equipment and smart home products.
  • Solve customer problems and introduce customers to smart home technology.
  • Teach customers how to use their technology and offer additional services when helpful.
  • Maintain a clean work area and a professional attitude while working independently and staying connected with the team.
  • Drive a company vehicle to customer sites and regional offices.

Benefits

  • Paid training
  • Paid time off
  • Medical, dental, vision, and life insurance packages
  • Health Savings Account (HSA)
  • 401(k) with company match
  • Employee Stock Purchasing Program
  • Tuition reimbursement
  • Company-provided van, tools, and uniforms
  • Complimentary DISH TV
  • Discounts on Sling TV and Boost Mobile plans
  • Performance bonuses and AwardPerqs redeemable for travel, electronics, and more
  • Career growth and promotion opportunities
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