Field Technician

EchoStar•Hutchinson, MN
•Onsite

About The Position

Field Technicians visit customers’ homes to install and service DISH, Starlink, and smart home solutions. They troubleshoot problems, introduce customers to smart home technology, educate customers on how to use their technology, and offer additional services when helpful. Technicians maintain a clean work area and a professional attitude, work independently, and stay connected with the team. The company provides paid, step-by-step training on installations and service, smart home technology, customer education, and experienced technicians’ best practices. This role includes driving a company vehicle to customer sites and regional offices, traveling as needed, and working shifts that may include evenings, weekends, or holidays. The position requires climbing ladders up to 40 feet, lifting up to 70 pounds, and meeting and maintaining a 335-pound weight limit. Employment is contingent on passing a pre-employment screen, including a drug test, and having an acceptable driving record. The listed compensation is $21.25 per hour; the posting notes that compensation may reflect a combination of hourly pay and location pay differential.

Requirements

  • Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
  • Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
  • Ability to climb ladders up to 40 feet.
  • Ability to lift up to 70 pounds.
  • Must meet and maintain a 335-pound weight limit.
  • Customer focus and ability to build trust and create a great experience.
  • Problem-solving ability to address varied challenges on the spot.
  • Determination to work in tight spaces and all kinds of weather.
  • Adaptability to handle changes and unexpected tasks.
  • Successful completion of a pre-employment screen, including a drug test, and an acceptable driving record.

Responsibilities

  • Install and service DISH, Starlink, and smart home solutions in customers’ homes.
  • Visit customers’ homes, solve problems, and introduce customers to smart home technology.
  • Teach customers how to use their technology and offer additional services when helpful.
  • Maintain a clean work area and a professional attitude.
  • Work independently while staying connected with the team.
  • Drive a company vehicle to customer sites and regional offices.
  • Travel as needed and work shifts that may include evenings, weekends, or holidays.

Benefits

  • Paid training.
  • Time off.
  • Medical, dental, vision, and life insurance packages.
  • Health savings account (HSA).
  • 401(k) with company match.
  • Employee Stock Purchasing Program.
  • Tuition reimbursement.
  • Company-provided van, tools, and uniforms.
  • Complimentary DISH TV service, listed at $114.99 per month.
  • Discounts on Sling TV, listed at $5 per month, and Boost Mobile plans starting at $15 per month.
  • Bonus potential of up to $6,400 in the first year and up to $9,100 annually after that.
  • AwardPerqs for high performers, redeemable for travel, electronics, and more.
  • Automatic promotion after six months with a $1 per hour raise; additional performance-based promotions with 5–10% pay increases.
  • Opportunities for career growth and movement into different departments.
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