Field Technician

EchoStar•Corpus Christi, TX

13d

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, troubleshoot problems, and introduce customers to smart home technology. They teach customers how to use their equipment and offer additional services when helpful. The role involves maintaining a clean work area and a professional attitude while working independently and staying connected with the team. Technicians travel to customer sites and regional offices in a company-provided van and receive paid training covering installation and service procedures, smart home technology, and practices developed by experienced technicians.

Requirements

Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a great experience.
Problem-solving ability to address a variety of challenges on the spot.
Determination to work in tight spaces and in all kinds of weather.
Adaptability to handle changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.

Responsibilities

Visit customers’ homes to solve problems and introduce them to smart home technology.
Install and service DISH equipment and smart home products in customers’ homes.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and professional attitude.
Work independently while staying connected with the team.
Drive a company vehicle to customer sites and regional offices.

Benefits

Paid training.
Paid time off.
Medical, dental, vision, and life insurance packages.
Health Savings Account (HSA).
401(k) with company match.
Employee Stock Purchasing Program.
Tuition reimbursement.
Complimentary DISH TV service ($114.99/month).
Discounts on Sling TV ($5/month) and Boost Mobile plans (starting at $15/month).
Company-provided van, tools, and uniforms.
Bonus potential of up to $6,400 in the first year and up to $9,100 annually after; high performers may also receive AwardPerqs redeemable for items such as travel and electronics.
Automatic promotion after six months with a $1-per-hour raise, with additional performance-based promotions offering 5–10% pay increases.
Career growth opportunities, including opportunities to move into different departments.