Field Technician

Miura America Co., LTD•Dallas, TX
•$35 - $37

About The Position

The Field Technician serves as a customer service technician for Miura representatives and customers in the Maintenance Department. The role services, inspects, and repairs boilers; schedules boiler start-ups and inspections; manages parts inventory in the stock room or service vans; and provides excellent customer service while building customer trust. During the probationary period, the position is titled Field Technician Trainee. Miura describes itself as a global producer of boiler system solutions, with boilers built in Rockmart, Georgia. The company says its training and opportunities support team members’ future growth. Miura America is an equal opportunity employer and a drug-free workplace.

Requirements

  • High school diploma or GED.
  • Technical background with mechanical and electrical experience.
  • Strong computer skills, including proficiency in creating reports using Microsoft Office or equivalent.
  • Strong communication skills, including the ability to lead presentations and meetings and explain key concepts concisely.
  • Ability to build and maintain customer trust.
  • Business-oriented mindset and professional attitude.
  • Excellent work ethic.
  • Ability to work well with clients and coworkers.
  • Ability to work both individually and as part of a team.
  • Hands-on work orientation.
  • Experience with hand tools.
  • Availability for flexible hours.
  • Valid automobile-driving license.
  • English and grammar usage skills.
  • Regular and reliable attendance.
  • Ability to read and interpret instructions.

Nice To Haves

  • Engineering degree preferred.

Responsibilities

  • Perform regular maintenance on boiler room equipment.
  • Perform water analysis at customer sites and report the results.
  • Troubleshoot and repair boiler room equipment.
  • Use water management, maintenance, and inspection reports.
  • Create proposals for customer site improvements.
  • Manage installation projects for boiler and water treatment equipment.
  • Adhere to and support the company’s Safety, Health, and Environmental program.
  • Maintain parts and tool inventory on the service vehicle.
  • Perform other tasks as required.
  • Schedule boiler start-ups and inspections.
  • Maintain and manage parts inventory in the stock room or service vans.
  • Provide excellent customer service and build customer trust.

Benefits

  • Competitive pay.
  • 401(k) with company match.
  • Full medical, dental, and vision options.
  • PTO and paid holidays.
  • On-site training.
  • Tuition reimbursement.
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