Field Technician

EchoStar • Mankato, MN

3d • Onsite

About The Position

Field Technicians visit customers’ homes to install and service DISH, Starlink, and smart home solutions. They troubleshoot problems, introduce customers to smart home technology, and teach them how to use their technology while offering additional services when appropriate. The role involves working independently while staying connected with the team, maintaining a clean work area, and providing a professional, customer-focused experience. EchoStar provides paid, step-by-step training in installation and service, smart home technology, customer education, and best practices developed by experienced technicians. The position pays $21.25 per hour. Compensation may reflect a combination of hourly pay and location pay differential. The position requires travel to customer sites and regional offices in a company vehicle, and schedule flexibility for shifts that may include evenings, weekends, or holidays. The role also requires climbing ladders up to 40 feet, lifting up to 70 pounds, and meeting and maintaining a 335-pound weight limit.

Requirements

• Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
• Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
• Ability to climb ladders up to 40 feet.
• Ability to lift up to 70 pounds.
• Ability to meet and maintain a 335-pound weight limit.
• Customer focus and ability to build trust and create a positive experience.
• Problem-solving ability to address varied challenges on the spot.
• Determination to work in tight spaces and in all kinds of weather.
• Adaptability to changes and unexpected tasks.
• Successful completion of a pre-employment screen, including a drug test, and an acceptable driving record.

Responsibilities

• Install and service DISH, Starlink, and smart home solutions in customers’ homes.
• Troubleshoot problems at customer sites.
• Teach customers how to use their technology and offer additional services when helpful.
• Maintain a clean work area and professional attitude.
• Work independently while staying connected with the team.
• Travel to customer sites and regional offices using a company vehicle.

Benefits

• Paid training.
• Paid time off.
• Medical, dental, vision, and life insurance packages.
• Health savings account (HSA).
• 401(k) with company match.
• Employee stock purchasing program.
• Tuition reimbursement.
• Company-provided van, tools, and uniforms.
• Complimentary DISH TV service (stated value $114.99 per month).
• Discounted Sling TV service ($5 per month) and Boost Mobile plans (starting at $15 per month).
• Bonus potential of up to $6,400 in the first year and up to $9,100 annually thereafter.
• AwardPerqs for high performers, redeemable for travel, electronics, and other items.
• Automatic promotion after six months with a $1-per-hour raise, with further performance-based promotions offering 5–10% pay increases.
• Career-growth opportunities, including opportunities to move into different departments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed