Field Technician
About The Position
Field Technicians visit customers’ homes to troubleshoot issues, install and service DISH equipment and smart home products, and introduce customers to smart home technology. They teach customers how to use their technology and offer additional services when helpful. Technicians maintain a clean work area and professional attitude while working independently and staying connected with the team. The role includes paid training on installation and service procedures, smart home technology, and experienced technicians’ best practices. A company-provided van, tools, and uniforms are provided. The position requires driving to customer sites and regional offices, travel as needed, and schedule flexibility that may include evenings, weekends, or holidays. Physical requirements include climbing ladders up to 40 feet, lifting up to 70 pounds, working in tight spaces and varied weather, and meeting and maintaining a 335-pound weight limit. Compensation is $21.50 per hour. The posting also describes potential bonuses, career advancement, and benefits. Employment is contingent on successfully completing a pre-employment screen, including a drug test and an acceptable driving record.
Requirements
- Valid driver’s license.
- Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
- Ability to climb ladders up to 40 feet.
- Ability to lift up to 70 pounds.
- Must meet and maintain a 335-pound weight limit.
- Customer focus and ability to build trust and create a positive customer experience.
- Problem-solving ability to address a variety of challenges on the spot.
- Determination to work in tight spaces and in varied weather.
- Adaptability to changes and unexpected tasks.
- Successful completion of a pre-employment screen, including a drug test and acceptable driving record.
Responsibilities
- Visit customers’ homes to solve problems and introduce smart home technology.
- Install and service DISH equipment and smart home products in customers’ homes.
- Teach customers how to use their technology and offer additional services when helpful.
- Keep a clean work area and maintain a professional attitude.
- Work independently while staying connected with the team.
- Drive a company vehicle to customer sites and regional offices.
Benefits
- Paid training
- Time off
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Health savings account (HSA)
- 401(k) with company match
- Employee Stock Purchasing Program
- Tuition reimbursement
- Complimentary DISH TV service
- Discounts on Sling TV
- Discounts on Boost Mobile plans
- Company-provided van, tools, and uniforms
- Potential first-year bonus of up to $6,400 and annual bonus of up to $9,100 thereafter
- AwardPerqs for high performers, redeemable for items such as travel and electronics
- Automatic promotion after six months with a $1-per-hour raise
- Additional performance-based promotions with 5–10% pay increases
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
