Field Technician

EchoStar•Steamboat Springs, CO

14d•Onsite

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, solve problems, and introduce customers to smart home technology. They teach customers how to use their technology and offer additional services when helpful. Technicians work independently while staying connected with the team, maintain a clean work area, and provide a professional customer experience. The role includes driving a company-provided van to customer sites and regional offices. Paid training covers installation and service procedures, smart home technology, customer education, and best practices developed by experienced technicians.

Requirements

Valid driver’s license and an acceptable driving record.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet and lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and the ability to build trust and create a positive customer experience.
Problem-solving ability to address varied challenges on the spot.
Determination to work in tight spaces and in all kinds of weather.
Adaptability to changing conditions and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test.

Responsibilities

Install and service DISH equipment and smart home products in customers’ homes.
Solve problems at customer sites and introduce customers to smart home technology.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude.
Work independently while staying connected with the team.
Drive a company vehicle to customer sites and regional offices.