Field Technician

CMC Energy Services•Gastonia, NC

6d•$41,100 - $55,660

About The Position

The Field Technician conducts or supports a variety of energy-efficiency activities, including audits, installations, service, and inspections. The position advises customers on energy-saving practices and recommends appropriate solutions. Work includes assessing customer energy consumption, identifying conservation opportunities, educating customers, performing diagnostic tests and installations, and maintaining safe, clean, and organized work areas while delivering strong customer service.

Requirements

High school diploma or equivalent required.
Strong verbal and written communication and relationship-building skills, including the ability to communicate clearly and effectively with customers, staff, supervisors, contractors, and clients.
Strong attention to detail and ability to maintain accurate documentation.
Ability to manage multiple priorities in a fast-paced environment and adapt to change.
Ability to work a flexible schedule.
Ability to work independently and as part of a team and meet objectives.
Valid driver’s license required; use of a personal vehicle may be necessary to travel to client locations. Must comply with company policy’s acceptable vehicle-insurance levels.
Ability to perform the essential functions and physical demands of the position, with or without accommodation.
Proficiency with Microsoft Office Suite.

Nice To Haves

Associate’s degree.
1–3 years of construction or industry experience preferred.

Responsibilities

Conduct detailed customer audits and assessments of energy consumption in accordance with program contracts and technical specifications.
Identify potential conservation measures and savings, and recommend appropriate energy-efficient technologies.
Provide customers with education sessions and recommendations on energy-efficiency measures.
Perform diagnostic testing, install program measures, and perform minor repairs as appropriate under program specifications.
Manage supplied inventory materials and company-issued equipment.
Maintain a safe working environment for employees and customers and provide a high level of customer service and education during services and installations.
Support job-site preparation and cleanup, keep work areas clean and organized, and treat customer property with care, leaving it in equal or better condition than found.
Immediately communicate existing and potential customer-service issues to the immediate supervisor to support prompt resolution.
Conduct work in compliance with OSHA and company safety procedures.
Perform other duties as assigned.