Field Technician

Charter Communications • Collinsville, IL

5d

About The Position

Spectrum is hiring an entry-level Field Technician to install and repair services and educate customers on their use. The role involves active, outdoor work in varied environments, solving technical problems, and building relationships with customers and colleagues. Spectrum provides training, a career self-progression plan, and opportunities for professional growth and advancement, including potential movement into leadership roles. The position pays $20.50 per hour, with opportunities to increase pay through progression, as well as bonus payments for completing coursework. Field Technicians may also earn an industry-recognized certification.

Requirements

• High school diploma, GED, or equivalent work experience.
• Ability to travel to and from assigned customer premises, company facilities, and other locations as necessary, including during inclement weather.
• Fluent in English.
• Proficiency in using computers and software applications.
• Competence using hand tools.
• Effective communication, professionalism, time management, organization, critical thinking, responsibility, and reliability.
• Valid driver’s license and a safe driving record within company standards.
• Ability to walk over various terrains and in different weather conditions while carrying tools and equipment.
• Ability to safely use weight-bearing equipment up to 345 lbs and lift up to 75 lbs.
• Ability to climb ladders up to 32 feet and work in confined spaces and at heights.
• Ability to work with small components and wires.
• Ability to work outdoors for extended periods in any season and inclement weather.

Responsibilities

• Install and repair services at customer premises.
• Educate customers on how to use services.
• Travel to customer premises, company facilities, and other locations as necessary.
• Solve technical issues in a variety of outdoor environments.
• Operate and navigate a company vehicle in changing environments.

Benefits

• Free and discounted internet, TV, and mobile services.
• Self-progression opportunities with 10% pay increases at each progression level.
• Bonus payments for completing coursework.
• On-the-job training and career development opportunities.
• Opportunity to participate in the Broadband Apprenticeship Program.
• Opportunity to earn an industry-recognized certification.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED