Field Technician
About The Position
Field Technicians visit customers’ homes to install and service DISH, Starlink, and smart home solutions, resolve problems, and introduce customers to smart home technology. They educate customers on how to use their technology and offer additional services when helpful. Technicians maintain a clean work area and a professional attitude, working independently while staying connected with the team. The role includes driving a company vehicle to customer sites and regional offices, and requires travel as needed. Paid training covers installation and service procedures, smart home technology, customer education, and best practices developed by experienced technicians.
Requirements
- Valid driver’s license and an acceptable driving record.
- Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
- Ability to climb ladders up to 40 feet.
- Ability to lift up to 70 pounds.
- Must meet and maintain a 335-pound weight limit.
- Customer focus and ability to build trust and create a great experience.
- Problem-solving ability to address varied challenges on the spot.
- Determination to work in tight spaces and in all kinds of weather.
- Adaptability to handle changes and unexpected tasks.
- Successful completion of a pre-employment screen, including a drug test.
Responsibilities
- Visit customers’ homes to install and service DISH, Starlink, and smart home solutions.
- Solve problems and introduce customers to smart home technology.
- Teach customers how to use their technology and offer additional services when helpful.
- Keep a clean work area and maintain a professional attitude.
- Work independently while staying connected with the team.
- Drive a company vehicle to customer sites and regional offices.
Benefits
- Paid training
- Time off
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Health Savings Account (HSA)
- 401(k) with company match
- Employee Stock Purchasing Program
- Tuition reimbursement
- Complimentary DISH TV
- Discounts on Sling TV and Boost Mobile plans
- Company-provided van, tools, and uniforms
- Performance bonuses and AwardPerqs redeemable for travel, electronics, and other items
- Career growth and promotion opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
