Field Technician

Vancer•Omaha, NE

About The Position

The RION Equipment Field Technician diagnoses, repairs, and performs scheduled preventive maintenance on a variety of RION Equipment models. The role provides expert service at customer sites or in the field to support high levels of customer satisfaction. The technician prepares for daily operations, follows safety and company policies, documents work, and helps keep equipment and work areas in safe, compliant condition. The position also includes mentoring apprentice mechanics and participating in ongoing equipment training.

Requirements

Maintain a valid driver’s license; driving is essential.

Responsibilities

Interpret electrical and hydraulic schematics.
Diagnose and repair electrical, hydraulic, mechanical, LP, steering, transmission, and engine systems.
Perform tune-ups and preventive maintenance independently.
Troubleshoot complex electrical systems on internal-combustion and electric trucks.
Review schedules and check tools and supplies in preparation for daily operations.
Use and maintain special and standard tools properly.
Verify warranties and manage core and remanufactured part returns.
Conduct failure analysis across equipment systems.
Safely operate a service van for field work and follow safety protocols.
Mentor apprentice mechanics through hands-on training.
Deliver excellent customer service and follow company policies.
Identify, order, and return parts accurately.
Complete required documentation and reports daily.
Provide repair quotes and reference flat-rate pricing.
Assist with parts handling and cleaning as needed.
Participate in ongoing training to stay current on equipment.
Perform hydraulic cylinder tests and safety checks.
Maintain a clean work area in accordance with safety and contamination standards.