Field Technician

Wire 3 • Greenville, SC

14d • $21 - $24

About The Position

The Field Technician, described in the posting as an FTTH (Fiber to the Home) Technician, is an initial point of contact for customers. The role supports a seamless installation experience and delivers high-speed internet service while providing strong customer care.

The technician installs, maintains, tests, documents, and troubleshoots fiber optic systems and networks for residential and business customers. Work includes fiber cable handling, termination, fusion splicing, and testing in accordance with applicable NEC and local regulations. The position requires customer service, teamwork, documentation, adherence to safety requirements, and field work in varied environments.

Requirements

• Strong teamwork and customer service skills.
• Basic computer and home networking knowledge.
• Proficiency with tools such as drills, cable cutters, and hammer drills.
• Ability to follow safety guidelines, including wearing required personal protective equipment (PPE).
• Ability to work in various weather and environmental conditions.
• Strong work ethic and ability to complete tasks neatly and efficiently.
• Ability to interpret prints and follow color-coordinated routing.
• Excellent customer relations and problem-resolution skills.
• Valid Florida Driver’s License and clean driving record required.
• Ability to work at heights up to 30 feet, including using ladders and hand climbing utility poles with gaffs.
• Ability to work in confined spaces, including manholes.
• Ability to stoop, kneel, and crouch for extended periods.
• Ability to lift 50 pounds and consistently carry 25 pounds.
• Willingness to work flexible schedules, including weekends, holidays, and evenings.

Nice To Haves

• High school diploma or GED preferred.
• College or technical/vocational training is a plus.
• Experience with electronic audio/video systems is a plus.

Responsibilities

• Perform cable testing and documentation for all media types.
• Install, maintain, and troubleshoot fiber optic systems and networks.
• Perform fiber-related work, including cable pulling, suspension, fiber termination, fusion splicing, and testing, following NEC and local regulations.
• Collaborate with team members to provide service to business and residential customers.
• Document work performed at each customer site.

Benefits

• Company-paid premiums for medical, dental, and vision insurance for the employee and dependents.
• Diverse growth opportunities.
• Learning and development support for career and personal growth.
• 120 hours of paid time off after a 90-day probation period.
• 40 hours of paid sick leave.
• Six major paid holidays off.
• 401(k) plan with company match.
• Hourly pay.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed