Field Technician
About The Position
Field Technicians visit customers’ homes to solve problems and introduce customers to smart home technology. They install and service DISH equipment and smart home products, teach customers how to use their technology, and offer additional services when helpful. Technicians maintain a clean work area and professional attitude while working independently and staying connected with the team. The company provides paid, step-by-step training in installations, service, smart home technology, customer education, and practices developed by experienced technicians. The role requires driving a company vehicle to customer sites and regional offices, travel as needed, and schedule flexibility that may include evenings, weekends, or holidays. Compensation is $21.25 per hour. Employment is contingent on completing a pre-employment screen, including a drug test and an acceptable driving record.
Requirements
- Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
- Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
- Ability to climb ladders up to 40 feet.
- Ability to lift up to 70 pounds.
- Must meet and maintain a 335-pound weight limit.
- Customer focus and ability to build trust and create a great experience.
- Problem-solving ability to tackle a variety of challenges on the spot.
- Determination to work in tight spaces and all kinds of weather.
- Adaptability to handle changes and unexpected tasks.
- Successful completion of a pre-employment screen, including a drug test, and an acceptable driving record.
Responsibilities
- Visit customers’ homes to solve problems and introduce smart home technology.
- Install and service DISH equipment and smart home products in customers’ homes.
- Teach customers how to use their technology and offer additional services when helpful.
- Maintain a clean work area and a professional attitude.
- Work independently while staying connected with the team.
- Drive a company vehicle to customer sites and regional offices.
- Travel as needed and work shifts that may include evenings, weekends, or holidays.
Benefits
- Paid training
- Time off
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Health Savings Account (HSA)
- 401(k) with company match
- Employee Stock Purchasing Program
- Tuition reimbursement
- Complimentary DISH TV service
- Discounts on Sling TV
- Discounts on Boost Mobile plans
- Company-provided van, tools, and uniforms
- Performance-based bonus potential
- AwardPerqs redeemable for travel, electronics, and other items
- Automatic promotion after six months with a $1 per hour raise, with further promotion opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
