Field Technician

SAGE SUSTAINABLE ELECTRONICS•Madison, WI

11d•$22 - $25

About The Position

Sage Sustainable Electronics is seeking a Field Technician to provide customer-facing asset recovery, device decommissioning, inventory management, and secure data destruction services at customer locations. The role combines hands-on field work, transportation and logistics responsibilities, and warehouse operations support. The technician travels to customer locations as needed and ensures work is performed safely, securely, and in accordance with company procedures and industry standards. When not assigned to field projects, the technician supports warehouse, production, inventory, and logistics operations at the local facility. Sage’s mission is to make the world more sustainable by extending the life of electronics. The company provides lifecycle services for hardware ranging from desktop computers to data-center and mobile equipment, prioritizing reuse and responsible management of electronics. Sage states that it is certified e-Stewards for cases when recycling is necessary. The role is based in Madison, Wisconsin, is full-time, and pays $22.00–$25.00 per hour. The job shift is listed as “Any.”

Requirements

High school diploma or equivalent is preferred; it is listed under required qualifications.
Valid driver's license and a clean driving record meeting company standards.
Ability to obtain and maintain DOT Medical Certification.
At least 21 years of age.
Experience in customer service, warehouse, inventory, transportation, logistics, or a related area.
Ability to safely operate company vehicles and navigate using GPS technology.
Strong customer service, communication, and interpersonal skills.
Strong attention to detail, organizational skills, and accuracy.
Ability to work independently and effectively as part of a team.
Proficiency with computers, mobile technology, Microsoft Office applications, and inventory management systems.
Ability to regularly lift up to 50 pounds and perform physical work in warehouse and customer-site environments.
Ability to travel, including overnight travel as required.
Commitment to safety, compliance, professionalism, and excellent customer service.
Flexibility, dependability, accountability, problem-solving ability, and adaptability to changing priorities and customer needs.

Nice To Haves

Secondary education coursework or a degree.
Professional driving experience.
Experience with electronics recycling, refurbishment, testing, shipping, inventory control, or equipment disassembly.
Experience operating forklifts or forklift certification.
Experience driving a 26-foot box truck.
Knowledge of computer hardware troubleshooting and electronic devices.
Experience performing secure data destruction processes and operating related equipment.

Responsibilities

Safely operate company vehicles to transport customer equipment and materials.
Perform customer pickups, onsite inventory projects, and equipment collection activities.
Carry out secure onsite data destruction using approved equipment and processes.
Decommission IT devices and sort materials for recycling, resale, or redeployment.
Record, track, receive, and manage inventory using company systems and technology.
Package, stage, and prepare equipment and materials for shipment.
Support warehouse, processing, production, and inventory operations when not assigned to field service activities.
Comply with DOT regulations, conduct vehicle inspections, and complete required documentation.
Follow safety procedures and maintain a clean, organized work environment.
Communicate professionally with customers and internal teams to provide a high-quality service experience.
Perform additional duties as assigned.