Field Technician

Wyoming Machinery Company • Gillette, WY

13d

About The Position

The Field Technician inspects and troubleshoots customer equipment, using diagnostic equipment to identify problems and malfunctions. The role regularly involves removing, repairing, or replacing components on engines, hydraulic, brake, electrical, on-board diagnostic, air, fuel, transmission, and related power train systems. Repairs must meet or exceed the expectations of the Field Service Supervisor and the customer. The technician reviews troubleshooting and inspection data to prepare detailed, accurate, and cost-effective job estimates and accurate parts orders. The role also requires the ability to properly start and safely operate Caterpillar products.

The technician must complete and submit paperwork associated with performed work within 24 hours of completing that portion of the job. Examples include service reports, labor-hour information, DOT logs, and expense reports. All duties must be completed promptly, thoroughly, and safely.

The position involves work in varied field conditions, including uneven ground, adverse weather, loud noise, and exposure to substances such as mud, dirt, grease, dust, industrial chemicals, and hydraulic fluids. Overtime, varying schedules, extensive travel, and overnight stays away from home may be required.

Requirements

• High school diploma or equivalent.
• Valid driver’s license; driving record must meet company insurance standards and is reviewed annually.
• Ability to perform basic service procedures, such as checking fluid levels and changing filters.
• Ability to identify various fasteners and understand their uses.
• Ability to identify and describe the importance of shop and personal safety equipment.
• Ability to identify and understand the use of basic hand tools.
• Basic computer skills.
• Ability to recognize and identify basic mechanical components.

Nice To Haves

• Experience performing maintenance and repair on multiple types of construction or mining equipment, power systems, and heavy industrial or diesel engines and hydraulic systems.
• Direct experience with Caterpillar equipment.
• Class A or B Commercial Driver’s License.

Responsibilities

• Visually inspect and troubleshoot customer equipment using diagnostic equipment to determine problems or malfunctions.
• Remove, repair, or replace components or piece parts on engines, hydraulic systems, brake systems, electrical systems, on-board diagnostic systems, air systems, fuel systems, transmissions, and related power train systems.
• Complete repairs to meet or exceed the expectations of the Field Service Supervisor and the customer.
• Review troubleshooting and inspection data to prepare detailed, accurate, and cost-effective job estimates.
• Review troubleshooting and inspection data to prepare detailed and accurate parts orders.
• Properly start and safely operate Caterpillar products.
• Complete and submit paperwork associated with work performed within 24 hours of completing that portion of the job, including service reports, labor-hour information, DOT logs, and expense reports.
• Complete all duties promptly, thoroughly, and safely.
• Operate a company vehicle while meeting company insurance driving-record standards.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED