Field Technician - McDonough, GA

Slip Robotics•McDonough, GA

7d•Onsite

About The Position

Slip Robotics is seeking a highly motivated Field Technician in the McDonough, Georgia area to support deployment, servicing, and monitoring of its autonomous robotic solutions. The role works closely with customers and internal engineering teams to help ensure successful operation of the robotic system. The position is on-site near McDonough and involves regional travel; the description gives differing estimates of approximately 75% and approximately 20% regional travel.

Requirements

High school diploma or equivalent.
Be proactive and self-motivated, with the ability to work independently and adapt to changing situations.
Familiarity with mechanical, electrical, or software systems through work experience or education.
Strong problem-solving and analytical skills in fast-paced operational environments.
Excellent communication skills for interacting effectively with customers and internal teams.
Detail-oriented, with strong organizational skills and the ability to prioritize tasks and manage multiple projects.
Ability to troubleshoot and work both independently and as part of a team.
Good driving record and reliable transportation to and from job locations.
Willingness to travel regionally for on-site visits.
Ability to lift up to 50 pounds and stand or work on one's feet for extended periods.
Valid driver's license and a driving record that meets company insurance standards.
Ability to pass and maintain a DOT medical certification (DOT physical).

Nice To Haves

Associate’s degree, technical certification, relevant experience, or coursework in mechanical, electrical, or software fields.

Responsibilities

Support customers during product deployment and post-sales phases.
Assist sales teams with on-site demonstrations for potential customers.
Monitor and observe customer robot fleet operations to ensure optimal performance.
Identify and troubleshoot issues proactively, providing timely solutions to minimize customer downtime.
Document operational data and generate performance reports.
Provide internal teams with feedback on customer needs, product performance, and potential improvements.