Field Technician - McDonough, GA

Slip Robotics•McDonough, GA

7d•Onsite

About The Position

Slip Robotics is seeking a Field Technician in the McDonough, Georgia area to support deployment, servicing, and monitoring of its autonomous mobile robot solutions. The role works closely with customers and internal engineering teams to help ensure successful operation of the robotic system. The position is on-site near McDonough and requires regional travel; the posting gives both approximately 75% and approximately 20% as travel estimates.

Requirements

High school diploma or equivalent.
Proactive, self-motivated, and able to work independently and adapt to changing situations.
Familiarity with mechanical, electrical, or software systems through work experience or education.
Strong problem-solving and analytical skills in fast-paced operational environments.
Excellent communication skills for interacting with customers and internal teams.
Detail-oriented, organized, and able to prioritize tasks and manage multiple projects.
Ability to troubleshoot and work independently as well as collaboratively.
Good driving record and reliable transportation to and from job locations.
Willingness to travel regionally for on-site visits; the posting states approximately 20% travel in this requirement.
Ability to lift up to 50 pounds and remain on one's feet for extended periods.
Valid driver's license and a driving record that meets company insurance standards.
Ability to pass and maintain a DOT medical certification (DOT physical).

Nice To Haves

Associate's degree, technical certification, relevant experience, or coursework in mechanical, electrical, or software fields.

Responsibilities

Support customers during product deployment and post-sales phases.
Assist sales teams with on-site demonstrations for potential customers.
Monitor and observe customer robot fleet operations to help ensure optimal performance.
Identify and troubleshoot issues proactively, providing timely solutions to minimize customer downtime.
Document operational data and generate performance reports.
Provide internal teams with feedback about customer needs, product performance, and potential improvements.