Field Technician

Cennox•Neenah, WI

About The Position

Cennox is seeking an experienced Field Technician to join its expanding Field Services division in Green Bay, Wisconsin. The role services customers throughout Green Bay and surrounding areas, with responsibilities including preventative maintenance, installation, diagnosing product issues, and training customers in the proper use of financial equipment. The technician may also be cross-trained to support Cennox’s banking and retail lines of business. The position offers paid training, a company vehicle, company-provided tools and uniforms, a flexible work schedule, opportunities for travel, and opportunities to learn new skills and advance.

Requirements

  • At least 3 years of experience with low-voltage electronics, mechanical systems, and computers.
  • Electro-mechanical skills.
  • Ability to use basic hand tools, including a multimeter, voltmeter, and volt-ohm meter.
  • Working knowledge of Microsoft Office, including Word, Outlook, and Excel.
  • Experience with mapping and routing applications such as MapPoint or Google Maps.
  • Ability to learn through telephone training.
  • Strong communication and customer service skills.
  • Ability to interpret and execute written instructions.
  • Valid driver's license with a driving record in good standing.
  • Reliable, insured vehicle.
  • Ability to lift or move 50 or more pounds and to stand, climb, bend, stoop, and reach freely.
  • Ability to work indoors and outdoors in all weather and to sit or drive for extensive daily travel.
  • Good hand-eye coordination and sharp eyesight.

Nice To Haves

  • Safe or ATM technical experience.

Responsibilities

  • Perform preventative maintenance on financial equipment.
  • Install financial equipment.
  • Determine and diagnose issues with products.
  • Train customers on the proper use of financial equipment.
  • Travel throughout Green Bay and surrounding areas to service customers.
  • Be willing to cross-train to support the banking and retail lines of business.

Benefits

  • Competitive pay
  • Paid training
  • Company vehicle
  • Retirement benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid holidays
  • Vacation
  • Sick leave
  • Company-provided tools
  • Company-provided uniforms
  • Company-provided Android smartphone
  • Flexible work schedule
  • Opportunity for travel
  • Opportunities to learn new skills and advance a career
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