Field Technician

EchoStar•Muskegon, MI

13d•Onsite

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, solve problems, and introduce customers to smart home technology. They teach customers how to use their technology and offer additional services when helpful. The role involves maintaining a clean work area and a professional attitude while working independently and staying connected with the team. EchoStar provides paid, step-by-step training in installations, service, smart home technology, customer education, and experienced technicians’ best practices. The position includes a company-provided van, tools, and uniforms. The role offers opportunities for advancement, including an automatic promotion after six months with a $1-per-hour raise and further performance-based promotions.

Requirements

Valid driver’s license and an acceptable driving record.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a great customer experience.
Problem-solving ability to address varied challenges on the spot.
Determination to work in tight spaces and in all kinds of weather.
Adaptability to changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test.

Responsibilities

Visit customers’ homes to install and service DISH equipment and smart home products.
Troubleshoot and solve problems at customer locations.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude.
Work independently while staying connected with the team.
Drive a company vehicle to customer sites and regional offices.

Benefits

Paid training.
Paid time off.
Medical, dental, vision, and life insurance packages.
Health Savings Account (HSA).
401(k) with company match.
Employee Stock Purchasing Program.
Tuition reimbursement.
Potential first-year bonuses of up to $6,400 and annual bonuses of up to $9,100 thereafter.
AwardPerqs redeemable for travel, electronics, and other items for high performers.
Complimentary DISH TV service.
Discounts on Sling TV and Boost Mobile plans.
Company-provided van, tools, and uniforms.
Career growth and advancement opportunities.
Automatic promotion after six months with a $1-per-hour raise; additional performance-based promotions with 5–10% pay increases.