Field Technician

RJ Young•Gulfport, MS

11d•Onsite

About The Position

The Field Technician supports onsite delivery, installation, testing, and maintenance of Audio Visual (AV), physical security, networking, and fiber cabling systems under the guidance of a Field Engineer. This hands-on, customer-facing role focuses on installation tasks, quality workmanship, safety, and continuous technical development. Work is primarily local to the mid-state, with travel across the Southeast and occasional overnight stays. The technician may work alongside contractors and third-party installers while following the Field Engineer’s direction and Velocity1 standards. The position requires regular driving to customer locations, working on ladders and lifts, and lifting heavy equipment. Employees report to their local office; this is not a remote position. Regular hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with a one-hour lunch break. Occasional overtime, including evenings and weekends, may be required to meet customer needs. Travel may be up to 50%. A high school diploma or GED and a valid driver’s license are required. Candidates must be able to pass background checks and obtain security clearances as needed. A technology engineering or similar bachelor’s degree and CTS certification are preferred.

Requirements

High school diploma or GED.
Valid driver’s license.
Ability to pass background checks and obtain security clearances as needed.
Ability to travel up to 50%, including possible overnight stays.
Ability to work on lifts and ladders and regularly lift equipment over 50 lbs.
Ability to work occasional overtime, including evenings and weekends.
Ability to report to the local office; the role is not remote.

Nice To Haves

Bachelor’s degree in technology engineering or a similar field.
CTS certification.

Responsibilities

Drive to customer locations and assist with delivery, staging, and handling of AV, security, networking, and fiber equipment.
Install structured cabling and equipment to specification, including pulling and terminating copper and fiber cabling, dressing racks, mounting devices and displays, and labeling equipment and pathways.
Assist with basic system configuration and programming under direction, including loading profiles, entering IP information, and applying templates.
Perform basic system testing and device validation, and accurately document results, deficiencies, and issues.
Support end-user training by demonstrating core system functions and assisting with quick-start guides and documentation.
Maintain clean, organized, and professional job sites, including packaging removal, waste disposal, final wipe-downs, and presentation standards.
Collaborate with Field Engineers, Velocity1 team members, contractors, and third-party installers to support project execution.
Follow safety policies and procedures; safely operate lifts, ladders, and tools, and properly lift and secure heavy equipment.
Maintain tools, inventory, vehicles, and work areas; promptly report shortages, damaged materials, and RMA needs.
Participate in daily standups, follow Field Engineer direction, and seek feedback and coaching.
Develop technical proficiency through on-the-job training, mentorship, vendor programs, and manufacturer certification opportunities.