Field Technician

TEKsystems•Knoxville, TN

8d•$26 - $30•Onsite

About The Position

The Field Technician works on new store buildouts, upgrades, franchise conversions, and other site projects. The role involves extensive travel across the country, potentially spending at least three weeks per month out of town. Travel is typically Monday and Friday, with work Tuesday through Thursday, though schedules and travel needs may vary. Technicians may travel by company or personal vehicle for nearby locations, with mileage reimbursed when using a personal vehicle; flights are booked for farther locations. Hotel accommodations and a meal allowance are provided. Day-to-day work includes pulling and terminating cable, performing drop-downs, installing and connecting IT hardware, and drilling through walls or working in ceilings. Technicians may also drill through sheetrock or concrete to run cable and install or mount TVs and monitors. The position requires a mix of installation, basic IT troubleshooting, and general handyman work. Technicians typically work in teams of two or three, but must also be able to work independently. Workdays often run 8–10 or more hours, and issues need to be resolved during the site visit. Travel is usually planned in advance, but short-notice support may sometimes be needed. This is a contract-to-hire position based in Knoxville, Tennessee, and is fully onsite. The hourly pay range is $26–$30, with individual compensation based on factors such as qualifications, skills, experience, job knowledge, location, and internal equity. The position is anticipated to close on November 17, 2026.

Requirements

Previous experience in an installation technician role.
Basic knowledge of troubleshooting switches and routers, or the ability to coordinate with systems or network teams to enable remote troubleshooting.
General handyman skills, including drilling through sheetrock or concrete, running cable, and mounting TVs or monitors.
Ability to work independently.
Ability to travel extensively and be available for occasional short-notice assignments, within reason.
Ability to work days that often last 8–10 or more hours and resolve issues during the site visit.

Nice To Haves

Previous experience in a travel technician role.
Experience with hardware, troubleshooting, Cat5/Cat6 cabling, installation, deployment, technical support, customer service, Windows, Windows 10, Microsoft Office, help desk support, punchdowns, and wireless access points.

Responsibilities

Support new store buildouts, upgrades, franchise conversions, and other site projects.
Travel to sites across the country as needed, typically spending at least three weeks per month out of town.
Pull and terminate cable, perform drop-downs, and install and connect IT hardware.
Drill through walls, sheetrock, or concrete and work in ceilings to run cable or install equipment.
Install or mount TVs, monitors, and other equipment.
Troubleshoot basic switch and router issues and coordinate with home-office systems or network teams when remote troubleshooting is needed.
Complete work and resolve issues during the site visit, seeking solutions when additional resources are needed or a problem is unfamiliar.
Work independently when a team is unavailable and respond to occasional short-notice site-support needs.

Benefits

Medical, dental, and vision coverage, if eligible.
Critical illness, accident, and hospital coverage, if eligible.
401(k) retirement plan with pre-tax and Roth post-tax contributions available, if eligible.
Voluntary life insurance and AD&D coverage for employees and dependents, if eligible.
Short- and long-term disability coverage, if eligible.
Health Spending Account (HSA), if eligible.
Transportation benefits, if eligible.
Employee Assistance Program, if eligible.
Time off or leave, which may include PTO, vacation, or sick leave, if eligible.
Hotel accommodations and a meal allowance for travel.
Mileage reimbursement when using a personal vehicle for nearby travel.