Field Technician

MedScope Installation • Pampa, TX

15d • Onsite

About The Position

MedScope, a healthcare industry leader since 1999, supports tens of thousands of Personal Emergency Response System (PERS) users nationwide, helping individuals—many of whom are Medicaid members—remain safe and independent in their homes.

This 1099 independent contractor role is suitable for people seeking supplemental, low-complexity work. Installers set their availability and capacity in advance. Jobs are assigned, and installers coordinate appointments directly with members or caregivers and complete the work within required service-level timeframes. Installers are paid per trip based on one-way mileage, including when an installation cannot be completed; there is no hourly pay. Most jobs take 15–20 minutes.

The position involves traveling to members’ homes to deliver, set up, and test personal emergency response equipment; educating clients and caregivers; troubleshooting technical issues; and maintaining accurate records. Contractors must follow safety protocols, regulatory requirements, and company policies. Regular travel and physical activity may be required in a variety of home environments.

Requirements

• Have a vehicle and provide valid driver’s license, vehicle registration, and auto insurance documentation.
• Be willing to complete background checks and training.
• Have excellent verbal and written communication skills.
• Have a working email address, a smartphone with voicemail, and basic computer skills.
• Have a high school diploma or equivalent.
• Be able to work independently.
• Be committed to meeting or exceeding service-level requirements.

Nice To Haves

• Field technician, cable, or alarm installation experience is a plus but is not required.

Responsibilities

• Coordinate appointment scheduling directly with clients.
• Deliver, initially set up, and test personal emergency response equipment in clients’ homes.
• Educate clients and caregivers on device usage, features, and maintenance.
• Troubleshoot and resolve technical issues during installation.
• Maintain accurate records of installations, service calls, and client interactions using company software.
• Collaborate with member support and installer coordinators to provide seamless support to members.
• Obtain appropriate signatures via DocuSign on required paperwork during installation appointments.
• Adhere to safety protocols, regulatory requirements, and company policies during installations.
• Complete assigned work within required service-level timeframes.

Benefits

• Paid per trip, including when an installation cannot be completed.
• Most jobs take 15–20 minutes.
• Installers set their availability and capacity, and work is assigned accordingly.
• Opportunity to contribute to the safety and wellbeing of members in the community.

What This Job Offers

• Education Level: High school or GED