Field Technician
About The Position
Cennox is seeking an experienced Field Technician to join its expanding Field Services division in the Allentown, Pennsylvania area. The role services customers throughout Allentown and surrounding areas by performing preventative maintenance and installations, diagnosing product issues, and training customers in the proper use of financial equipment. The technician should provide excellent customer service, work effectively in a dynamic team environment, and be willing to cross-train to support the company’s banking and retail lines of business. The position offers paid training and opportunities to learn new skills, travel, and advance.
Requirements
- At least 3 years of experience with low-voltage electronics, mechanical systems, and computers.
- Electro-mechanical skills.
- Ability to use basic hand tools, including a multimeter, voltmeter, and volt-ohm meter.
- Working knowledge of Microsoft Office, including Word, Outlook, and Excel.
- Experience with mapping and routing applications such as MapPoint or Google Maps.
- Ability to learn through telephone training.
- Strong communication and customer-service skills, and ability to interpret and execute written instructions.
- Valid driver's license, a driving record in good standing, and a reliable, insured vehicle.
- Ability to lift or move 50 or more pounds and to stand, climb, bend, stoop, and reach freely.
- Ability to work indoors and outdoors in all weather and to sit or drive for extensive daily travel.
- Good hand-eye coordination and sharp eyesight.
Nice To Haves
- Safe or ATM technical experience.
Responsibilities
- Perform preventative maintenance on financial equipment.
- Install financial equipment.
- Determine and diagnose issues with products.
- Train customers on the proper use of financial equipment.
- Provide excellent customer service.
- Be willing to cross-train to support banking and retail lines of business.
Benefits
- Competitive pay.
- Paid training.
- Company vehicle.
- Retirement benefits.
- Health, dental, vision, and life insurance.
- Paid holidays, vacation, and sick time.
- Company-provided tools, uniforms, and Android smartphone.
- Flexible work schedule.
- Opportunity for travel.
- Opportunities to learn new skills, grow, and advance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
