Field Technician
About The Position
Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, troubleshoot issues, and help customers understand how to use their technology. They may offer additional services when helpful and are expected to keep work areas clean and maintain a professional attitude while working independently and staying connected with the team. The role includes paid training in installation and service procedures, smart home technology, and best practices developed by experienced technicians. Technicians travel to customer sites and regional offices in a company-provided van and use company-provided tools and uniforms. The position requires schedule flexibility, including the possibility of evening, weekend, and holiday shifts, and involves physical work such as climbing ladders and lifting equipment. Employment is contingent on completing a pre-employment screen, including a drug test and acceptable driving record. Compensation is $22.25 per hour; compensation may reflect a combination of hourly pay and location pay differential.
Requirements
- Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential function.
- Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
- Ability to climb ladders up to 40 feet.
- Ability to lift up to 70 pounds.
- Must meet and maintain a 335-pound weight limit.
- Customer focus and ability to build trust and create a good customer experience.
- Problem-solving ability to address varied challenges on the spot.
- Determination to work in tight spaces and in all kinds of weather.
- Adaptability to handle changes and unexpected tasks.
- Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.
Responsibilities
- Install and service DISH equipment and smart home products in customers’ homes.
- Troubleshoot customer problems and provide solutions.
- Teach customers how to use their technology and offer additional services when helpful.
- Maintain a clean work area and professional attitude while working independently and staying connected with the team.
- Travel to customer sites and regional offices as needed.
Benefits
- Paid training
- Time off
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Health Savings Account (HSA)
- 401(k) with company match
- Employee Stock Purchasing Program
- Tuition reimbursement
- Complimentary DISH TV
- Discounts on Sling TV and Boost Mobile plans
- Company-provided van, tools, and uniforms
- Potential first-year bonus of up to $6,400 and annual bonus potential of up to $9,100 thereafter
- AwardPerqs for high performers, redeemable for travel, electronics, and other items
- Automatic promotion after six months with a $1 per hour raise
- Additional promotion opportunities with 5–10% pay increases based on performance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
