Field Technician

EchoStar•Angleton, TX

15d•Onsite

About The Position

Field Technicians visit customers’ homes to solve problems and introduce customers to smart home technology. They install and service DISH equipment and smart home products, educate customers on using their technology, and offer additional services when helpful. The role involves working independently while remaining connected with the team, maintaining a clean work area, and providing a professional customer experience. EchoStar provides paid, step-by-step training in installation and service procedures, smart home technology, and practices developed by experienced technicians. The position includes a company-provided van, tools, and uniforms. Compensation is $21.50 per hour, with bonus potential and opportunities for promotion.

Requirements

Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
Willingness to travel as needed and work flexible shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Ability to build trust and create a great customer experience.
Problem-solving ability to address varied challenges on the spot.
Determination to work in tight spaces and all kinds of weather.
Adaptability to changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test, and an acceptable driving record.

Responsibilities

Install and service DISH equipment and smart home products in customers’ homes.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude.
Work independently while staying connected with the team.
Travel to customer sites and regional offices using a company vehicle.
Provide an excellent customer experience by educating and connecting customers with technology.