Field Technician

Wire3 • Greenville, SC

13d

About The Position

As an FTTH (Fiber to the Home) Technician, you will be one of the initial points of contact for customers. You will support a seamless installation process and provide ultra-high-speed internet service while exceeding customer experience expectations. Wire 3 provides affordable, high-speed, high-bandwidth internet to local communities in Florida using fiber optic technology.

Requirements

• Strong teamwork and customer service skills.
• Basic computer and home networking knowledge.
• Proficiency with tools such as drills, cable cutters, and hammer drills.
• Ability to follow safety guidelines, including wearing required PPE.
• Ability to work in various weather and environmental conditions.
• Strong work ethic and ability to complete tasks neatly and efficiently.
• Ability to interpret prints and follow color-coordinated routing.
• Excellent customer relations and problem-resolution skills.
• Valid Florida Driver’s License and clean driving record.
• Ability to work at heights up to 30 feet, use ladders, and hand-climb utility poles with gaffs.
• Ability to work in confined spaces, including manholes.
• Ability to stoop, kneel, and crouch for extended periods.
• Ability to lift 50 pounds and consistently carry 25 pounds.
• Willingness to work flexible schedules, including weekends, holidays, and evenings.

Nice To Haves

• Experience with electronic audio/video systems.
• High school diploma or GED.
• College or technical/vocational training.

Responsibilities

• Perform cable testing and document results for all media types.
• Install, maintain, and troubleshoot fiber optic systems and networks.
• Perform fiber-related tasks, including cable pulling, suspension, fiber termination, fusion splicing, and testing, in accordance with NEC and local regulations.
• Collaborate with team members to provide high-quality service to business and residential customers.
• Document work performed at each customer site.

Benefits

• Company-paid premiums for medical, dental, and vision insurance for the employee and dependents.
• Diverse growth opportunities.
• Learning and development support for career and personal growth.
• Work-life balance.
• 120 hours of paid time off (PTO) after a 90-day probation period.
• 40 hours of paid sick leave.
• Six major paid holidays off.
• 401(k) plan with company match.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED